How Fast Food AI Can Make Us Laugh
McDonald’s said it is temporarily halting its voice ordering AI initiative. One reason is the bacon topped ice cream cone that one customer received. Our fast food AI story starts when McDonald’s acquired an AI startup in 2019 that became a part of its McD tech Labs. When IBM bought the McDonald’s tech subsidiary, the two firms partnered an AOT (Automated Order Taking) initiative. Now they’ve decided the experiment will shut down no later than July 26. One reason for the program’s demise is the mistakes. ….[READ]
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