The hiring process – The daily blog of behavioral and cognitive economics

The Trust Equation: It’s Not Just Who You Hire, It’s How You Hire

Early one morning, I received a LinkedIn notification from a job candidate we had just rejected—rarely a good sign. But this candidate’s message was different: “Job hunting can be hard and processes frustrating,” she wrote. “While I didn’t land my dream job yet, I discovered firms making a difference in how they recruit. Affective Advisory’s process was remarkably different: well-informed, transparent, and appreciative, using behavioral science insights.” In an era where rejected candidates frequently vent frustrations on LinkedIn or Glassdoor, here was a rejected candidate publicly endorsing an organization that had turned her down. She became an advocate, even though she didn’t get the job. ….[READ]