How Humility Can Restore Trust in Expertise
Whom would you trust more: an expert who seems to have all of the answers or one who admits what they don’t know? We have spent the past five years studying that question and the many ways people may respond. Our research was sparked by a recurring tension we both noticed early in our academic careers. Our graduate studies made us deeply aware of how little we knew about our respective research areas, even as we developed specialized knowledge in these fields. Scholars call this particular variety of self-awareness “intellectual humility,” and it’s something we suspect many experts encounter as they transition into a new role. ….[READ]
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