Where Sludge Slows Us Each Day
Rage is up. Civility is down. According to the 2023 results of the National Customer Rage Survey, consumers are experiencing a record high number of problems with their purchases. Also at a peak, their aggressive and angry response includes raised voices and for some, revenge. One reason for their anger is sludge.Our sludge story starts with an Atlantic Magazine journalist. After his newish Ford Escape sped along the road with a locked steering wheel and no brakes, the malfunction quickly disappeared only to return the next day. ….[READ]
Disclaimer: This story is auto-aggregated by a computer program and has not been created or edited by budgetbuddy.
Publisher: Source link
Publisher: Source link
